When it comes to differentiating your organization, leveraging technology such as Artificial Intelligence (AI) can strengthen and improve your culture, and increase operational efficiency and productivity, if it’s implemented in a thoughtful way that doesn’t disrupt workflow. Bill Gates said it best – “The advance of technology is based on making it fit in so that you don’t really even notice, so it’s part of everyday life.”
Recruitment is one of the best applications for AI. Over the years, we’ve seen a gradual shift from traditional recruiting practices (think headhunter) toward automated, machine-driven features. AI is everywhere and is changing the game for recruiters. Chatbots, automated scheduling, gamification, and video-based assessments are all the rage. By 2020, it is predicted that 85% of customer interactions will be managed without a human. Whether we like or not, AI is here to stay and will continue to shape the way we interact with others.
But how can AI technology really help your recruiting function (and bottom line)? Consider these benefits:
- Increased Diversity (which has been linked to higher revenues)
Implementing AI in the recruitment process can help organizations achieve diversity goals – allowing the AI technology to rank and score candidates based on qualifications without bias creeping in. According to a recent Gallup study, the more diversity the better the organization with 14% higher average comparable revenue and a 15-fold increase in sales revenue for companies with high levels of gender and racial diversity.
- Increased Candidate Quality (which leads to less time and money spent sourcing talent)
Predictive algorithms are emerging as a great resource to identify the best candidates for your organization. Outside of what is on their resume, AI technology takes it a step further – assessing a person’s emotions, tone, word choice and behavioral gestures – giving us deeper insights into human behavior.
- AI and Your Culture (not just recruiting)
AI is not just for recruiting. In fact, an organization that embraces AI technology in its day-to-day activities, will promote a culture that is not afraid to try new things, is determined to stay on trend, and wants to offer the best experience for their employees – which just happens to be a culture today’s talent is looking to join.
One thing remains the same – recruiting is one of the most vital activities your organization undertakes. The people you hire will make or break your culture and business. Exploring innovative methods to find the best and brightest talent for your company should be top of mind.
Reach out to us at https://www.successfulculture.com/contact/ to discover how we can help hire and develop your people using today’s most cutting-edge techniques and resources. Our SCALE Academy is the perfect place to start! Building cultures where everyone feels valued is what we do best.